43bd Privacy Policy

43bd ("we", "our", "platform") operates a safe and trusted online casino and betting service for players in Bangladesh. Your privacy is very important to us. This privacy policy explains what information we collect while you use our website (https://43bd.cam), how we use that information, who we share it with, and what steps we take to protect your data.

This privacy policy is an integral part of 43bd's Terms and Conditions. By using our platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please stop using our platform.

1. What Information We Collect

1.1 Registration and Account Information

When you create an account on 43bd, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 and above may register)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Payment method details (bKash number, Nagad number, Rocket number, Upay number, or bank account details)

1.2 Identity Verification Information

To ensure security and prevent fraud, we may carry out identity verification (KYC) processes in certain cases. For this purpose, we may collect the following documents from you:

• Photo or scanned copy of National Identity Card (NID)
• Passport (if applicable)
• Bank statement or mobile banking transaction records
• Selfie photo (for identity confirmation)

1.3 Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Time, pages, and session information from your visit to the website
• Information collected through cookies and similar tracking technologies
• Referral source (the site from which you arrived at our platform)

2. Purpose of Data Collection

43bd uses your personal information only for the following legitimate purposes:

• Account management: Creating, maintaining, and managing your account.
• Service delivery: Ensuring access to games, deposits, withdrawals, and other platform features.
• Identity verification: Confirming your age (21+) and identity.
• Security and fraud prevention: Preventing unauthorized access, fraud, and money laundering.
• Customer support: Resolving your questions and complaints.
• Promotions and communication: Sending information about bonuses, offers, and updates if you have given your consent.
• Legal compliance: Adhering to applicable laws and regulations.
• Platform improvement: Analyzing user experience to improve our services.

3. Data Storage and Security

3.1 Encryption and Security Measures

43bd uses industry-standard security technology to protect your personal information. Our platform secures data transmission through SSL encryption technology. Sensitive information — particularly passwords and financial data — is stored in encrypted form.

Our servers and databases are protected from unauthorized access. We ensure platform security through regular security reviews and updates.

3.2 Data Retention Period

We retain your information only for as long as necessary. Even after account closure, information required for legal obligations, dispute resolution, or enforcement of our policies may be retained for a defined period.

4. Data Sharing and Third Parties

43bd does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted technology and payment service providers to operate the platform. These partners (such as payment gateways and cloud service providers) receive only the information necessary to perform their services and may not use it for any other purpose.

4.2 Legal Requirements

If required by a court order or competent authority, or to comply with applicable law, we may be obliged to disclose relevant information.

4.3 Fraud Prevention

Necessary information may be provided to relevant authorities in investigations into cybercrime, money laundering, or fraud.

5. Cookies Policy

43bd uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies: Required for the basic functionality of the platform (login sessions, security tokens).
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To review platform usage and improve our services.

You can control cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

6. Your Rights

You have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to correct inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (complete deletion may not be possible where legal obligations exist).
• Right to restriction of processing: The right to request that data processing be limited in certain cases.
• Right to object: The right to object to marketing communications.
• Right to portability: The right to receive your information in a structured format where applicable.

To exercise these rights, contact us at [email protected] or speak with our support team via 24/7 live chat.

7. Privacy of Minors

43bd strictly does not provide services to anyone under the age of 21. Our platform is for adult (21+) players only. We do not knowingly collect any personal information from minors. If we become aware that a minor has created an account on our platform, we will immediately close that account and delete the associated information.

If parents or guardians believe their child is using our platform, please notify us at [email protected].

8. Payment Information Security

Transactions on our platform can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Your payment information is transmitted through encrypted channels. We do not store your full payment card number or PIN.

For mobile banking transactions (bKash, Nagad, Rocket, Upay), only the information necessary to verify the transaction is processed in our system.

9. Data Breach Notification

If a breach of your information occurs and it poses a high risk to your rights or interests, we will notify you as quickly as possible. We will inform you about the nature of the breach, the likely consequences, and the remedial steps we have taken.

10. Third-Party Links

Our platform may sometimes reference game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt) or payment services. These third parties have their own privacy policies and we are not responsible for their data collection practices.

11. Changes to This Policy

43bd may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or through a notice on the platform. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

We recommend that you visit this page regularly and stay aware of any changes.

12. Responsible Gaming and Data

We are committed to responsible gaming. Information about your gaming history and behavior may be used to help you play in a healthy way. This information is not sold to any advertiser.